Refund policy

RETURNS 

We appreciate your careful and serious selection of your purchases. We do not refund if you’ve simply changed your mind.

Returns

Refunds are only applicable for serious faults or manufacturing defects. Please do not neglect or prolong your time in contacting us in the case of such an unfortunate event. Refunds or Credit Notes will be considered but not guaranteed. Refunds will not be accepted if you change your mind, so please purchase carefully.

You must notify Plasmann Soft Plastics of any defective goods within 7 days of receiving the goods. Upon inspection that we agree that the delivered goods are defective through faulty materials or workmanship, these items must be returned within 7 days from notification at your own postage cost.

Please include purchase reference or packing slip and indicate the reason of your return. Upon acceptance of request and at the sole discretion of Plasmann Soft Plastics, items will either be replaced, repaired and sent to you without further postage fee.